Refreshers
Review the rules.
Use short summaries and recall prompts. Reviewed topics do not affect your score.
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Module 4
Apply product rules
Apply profile, add-on, deposit and cancellation rules without overpromising.
trapRules sales reps must protect
Paid profiles and most add-ons require a Content Collection Form, a three-month commitment and cancellation only after three months on the next billing cycle. Add-ons require a paid Search profile and cannot outlast that paid-profile contract.
Source: FY26 OSS trainingRecall check
Explain these terms.
CCFShow answer
Content Collection Form required for paid profiles and specified add-ons.